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Strategic Initiatives - Quality Circles

TBEM | Tinplate Promotion Council | Total Productive Maintenance
Total Operational Performance | 6 Sigma | Value Engineering | Quality Circles
HR Initiatives | IMS Certification | Knowledge Management | Benchmarking

Since 1989,Quality Circle, a technique developed in Japan in 1958,has been initiated as a ‘Small Group Activity’ in The Tinplate Company of India Limited. This concept is very useful & facilitates a cost effective improvement in product, process & services of work, work environment & neighboring area & people building process. Its application has reached a very wide range in hospital, operation, maintenance & services. Training on QC tools & other problem solving techniques have been imparted to all 91 Quality Circle Leaders and further cascaded to their team (Family) members. Since we have started WIN Process and are committed to emerge as a trained 100% work force, therefore, 2 days training on QC Tools is also prevalent to strengthen usage of QC tools & techniques to the grass root level employees.

Quality Circle in TCIL has a three tier Organizational Structure of Top Management, union representative & 24 Facilitators from neighboring areas.

A planned approach

Team members, to solve problems in respective areas, use Quality Circle Tools. Problems by QC are taken for (1) System Correction (2) To reduce Cost (3) To improve Throughput (4) Customer Satisfaction (Internal or External) (5) Method Improvement (6) Yield Improvement (7) Elimination of defects in various areas of Quality, Production, Maintenance & Services.

Based on concept & experience in the Quality Circle methodology, there exists three level of Organizational Structure in QC to develop positive attitude, creative & innovative ideas to meet company Objective & to be a World Class Leader.

Objectives

Getting grass root people involved in Continuous improvement.

Self-development of Employees.

Problem solving and Team building opportunity through improved participation.
Improvement in Quality, product & Communication.

Participation & Awards

Year Activities
1999 : One Circle participated in CII(ER) QC convention
2000 : One Circle participated in CII(ER) QC convention
2001 : One Circle participated in CII(ER) QC convention
2002 : Three Circles participated in CII(ER) QC convention
2003 : Three Circles participated in CII(ER) QC convention and One participated in National convention
2004 : Outstanding Award, QCFI,Kolkata,2004
Excellence Award, TCIL ,Business Excellence Nite,2004
Distinguished ,NCQC,2004
2005 : First Position & Second Position CII State Level,2005
Second Position CII Eastern Region,2005
Par Excellence Award ,CCQC,Kolkata,2005
First Position in CII State Level,Par Excellence in QCFI (ER), Excellent in NCQC-2005
2006 : Excellent Position in CCQC-2006(Kolkata Chapter : Eastern Region) by “AKARSHAN” QC of CRM( E & E)
Distinguished Case study Award in CCQC-2006(Kolkata Chapter : Eastern Region)” SUDHAR” QC ( CRM :D.M.Plant)
First Position obtained by ” SUDHAR” QC ( CRM :D.M.Plant) in 19th CII state level convention including Bihar, Chhatishgarh & Jharkhand

Benefits
Changing attitude from "I don't care" to "I do care" thru continuous improvement brought out 'Hidden potential" of people and their additional skills.
Developed team spirit - Individual Vs team - "I could not do but we did it" by eliminating inter departmental conflicts.
Perceptible improvements felt in contribution to organizational capability and results.
Helping prepare employees at shop floor level to face and overcome business challenges.
Employees benefited by exploiting opportunities in their areas of work to solve problems on their own by applying creative / innovative approaches.
Tapping creativity and overcoming of obstacles to and challenges of innovation.
Developing leaders at shop floor level amongst employees.

Quality Circle is a strategic initiative, which is driving man, machine, material, means, measure, mosphere of products, processes & services across employees & organization with cohesive bonding relationship towards Excellence. As a result, approximately 191 lakh savings for the financial year 2005-06 & 55.12 lakhs in 2006-07 have been reported.

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