TCIL launches 'World Class Workforce' intervention

The organization has been putting in place multiple initiatives like TOP, TPM, Six Sigma, Knowledge Management and many others under the broad umbrella of TBEM. While, we are getting the benefits in many ways thru such initiatives, it has been felt that the involvement of the grassroot level employees in the improvement processes is not deep enough. It was felt that we need to initiate an intervention to empower and involve our employees at all levels for the organizational growth and success.

The Company launched an intervention called 'World Class Workforce' thru WIN Research and Consultancy Services led by Mr. T. R. Natarajan. We have been working on this process for nearly one year now. This 20 month intervention to be followed by six months of Audit was formally kicked off on 14th of April 2005 in a function where MD and the President GTWU were present along with other senior executives of the Company.

MD stressed on the focus we need to give towards our strategic objective to 'Race to Grow'. He emphasized that this objective cannot be taken forward in an effective manner unless we involve and empower all our employees cutting across levels and functions. Mr. Rakeshwar Pandey, President, GTWU, brought out the issue that while our workers are truly competent and committed, there is no limit to the learning process. The process involves a group of core technical team working along with large number of process writers, worker trainers to create a comprehensive awareness about the organizational processes amongst all employees down the line.

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